Updated – 09/11/2022

1              Definitions and Interpretation
The following definitions and rules of interpretation apply in these terms and conditions and to any contract between the parties.

1.1          Definitions:

Independent Auditor

1.2        Clause and paragraph headings shall not affect the interpretations of these terms and conditions.

1.3        A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality) and that person’s personal representatives, successors and permitted assigns.

1.4        Any documents referred to in these terms and conditions form part of these terms and conditions and shall have effect as if set out in full in the body of these terms and conditions. Any reference to these terms and conditions includes any document referred to in it.

1.5        A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.

1.6        A reference to any party shall include that party’s personal representatives, successors and permitted assigns.

1.7        A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time.

1.8        A reference to a statute or statutory provision shall include all subordinate legislation made from time to time under that statute or statutory provision.

1.9        A reference to writing or written includes fax and e-mail.

1.10      Any obligation on a party not to do something includes an obligation not to allow that thing to be done.

1.11      References to clauses are to the clauses of these terms and conditions.

1.12      Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular, and a reference to one gender shall include a reference to the other genders.

1.13    Any reference to an English legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official or any legal concept or thing shall, in respect of any jurisdiction other than England, be deemed to include a reference to that which most nearly approximates to the English legal term in that jurisdiction.

1.14      Where any statement is qualified by the expression so far as a party is aware or to a party’s knowledge (or any similar expression), that statement shall be deemed to include an additional statement that has been made after due and careful enquiry.

1.15      Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

2              Agreement to Act as Agency

2.1          An Order constitutes an offer by the Client to purchase Services in accordance with the letter of engagement, schedule and/or these terms and conditions. Further, an Order shall be deemed accepted when ARMSTRONG issues an acceptance of the Order (which can be written or verbal) or commences the Services (whichever is the sooner), at which point the Engagement and the contract between the parties shall come into existence.

2.2          These terms apply to the Engagement and the contract between the parties for the provision of Services to the exclusion of any other terms that the Client may seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.3          By entering into the Engagement, the Client appoints ARMSTRONG to carry out and ARMSTRONG agrees to provide the Services to the Client in relation to the Accounts during the Term in accordance with the terms of the relevant Order and these terms and conditions.

2.4          ARMSTRONG shall provide the Services from the the Commencement Date and shall continue to provide the Services unless and until the Engagement is terminated in accordance with the contractual term within the Order or clause 25 below.

3              Agency Services

3.1          ARMSTRONG shall provide the Services to the Client in substantial accordance with the scope of such Services.

3.2          ARMSTRONG shall allocate sufficient resources and suitable personnel with appropriate levels of experience and seniority to service the Accounts and provide the Services properly.  The Client acknowledges and agrees that it may be necessary for ARMSTRONG to replace the personnel servicing the Accounts from time to time with alternative personnel with similar levels of seniority and experience.

3.3          ARMSTRONG warrants to the Client that ARMSTRONG will perform the Services with reasonable care and skill and in accordance with generally recognised commercial practices and standards in the industry for similar services.

3.4          ARMSTRONG shall endeavour to ensure it carries the correct resource to appropriately services its clients. ARMSTRONG reserves times with its employed resources each month in accordance with the client’s hours allocation. ARMSTRONG will work with a client to utilise the agreed hours allocation with Armstrong’s marketing services team. Hours cannot be banked or carried forward to future months, unless approved in writing by ARMSTRONG no later than 5^th day of each month.

4              Co-operation

The Client shall provide ARMSTRONG with clear, up to date and complete briefings as well as and ensuring that all such information provided to them in relation to the Accounts is complete, legal and accurate. ARMSTRONG shall co-operate fully with the Client so far as is reasonably possible. The Client shall help ARMSTRONG do this by making available to ARMSTRONG all relevant information, listening and adhering totheir reasonable instructions and co-operating with ARMSTRONG at times.

5              Agency’s Status

ARMSTRONG acts in all its contracts as a principal at law. Nothing in these terms and conditions shall be construed to create a partnership or joint venture relationship between the parties or to authorise either party to act as the agent for the other party.

6              Approvals and Authority

6.1          Any reference in these terms and conditions to the Client’s “Written or Verbal Approval” shall mean written or verbal approval by directors or senior employees of the Client authorised to approve ARMSTRONG’s work and/or expenditure (“Authorised Person”).

6.2          For the purposes of these terms and conditions Written Approval shall mean approval signified by:

6.2.1          any fax, letter or purchase order on the Client’s notepaper bearing the signature of an Authorised Person; or

6.2.2          e-mail sent from the personal or business e-mail address of an Authorised Person.

6.3          ARMSTRONG shall, after obtaining the Client’s general Written or Verbal Approval of its plans in relation to Content and the Services (whether campaign-specific or otherwise), submit to the Client for its specific Written or Verbal Approval:

6.3.1          copy, layouts, artwork, storyboards and/or scripts;

6.3.2          estimates or quotations of the cost of the various items of Content and other services covered by these terms and conditions together with terms of payment.

6.4          The Client’s Written or Verbal Approval of copy, layouts or artwork shall be ARMSTRONG’s authority to prepare proofs. The Client’s Written or Verbal Approval of proofs shall be ARMSTRONG’s authority to publish and / or post.

6.5          ARMSTRONG shall advise the Client as soon as reasonably practicable of any changes in the estimated cost of items of Content or any changes in plans, schedules or work in progress previously approved in writing or verbally by the Client.

7              Contact Reports

Should contact reports be prepared by ARMSTRONG, providing each party with a written record of all matters of substance discussed at meetings or in telephone conversations between the parties, these shall be supplied to the Client within 2 Working Days following the meeting or conversation. If the subject matter of a contact report is not questioned by the Client within 2 Working Days of its receipt, it shall be taken to be an accurate record of the meeting (whether virtual or in person) or telephone conversation to which it refers.

8              Amendments to Work in Progress

8.1          The Client may request ARMSTRONG to cancel or amend any and all plans, schedules or work in progress. ARMSTRONG shall take all reasonable steps to comply with any such request provided that ARMSTRONG is able to do so within its contractual obligations to media and suppliers.

8.2          In the event of any such cancellation or amendment the Client will reimburse Armstrong for any changes or expenses incurred by ARMSTRONG to which ARMSTRONG is committed. The Client will also pay ARMSTRONG’S remuneration covering the cancelled or amended Services as well as any charges imposed on ARMSTRONG by third parties arising from the cancellation or amendment.

9              Disbursements

9.1          ARMSTRONG shall invoice the Client in respect of the following approved costs incurred by ARMSTRONG in performing the Services:

9.1.1          The cost of all production work required to produce the Content including concepts, design, film production, artwork, photography, model and props fees, recordings, the services of performers, block-making, typesetting and print work.

9.1.2          Production costs involved in the preparation of packaging, labels and cartons, exhibition and display materials, booklets, sales letters, product publicity and other promotional materials or services as may be prepared or suggested by ARMSTRONG and agreed by the Client.

9.1.3          All costs incurred in the packing, despatch, transport and mailing of all production, promotional, advertising, press relations and other media or special projects incurred in the carrying out of the Client’s Services or instructions and safeguarding the Client’s interests.

9.1.4          All costs incurred in taking legal or other advice, as agreed by the parties from time to time;

9.1.5          All travel, hotels, subsistence and other related expenses, incurred by ARMSTRONG personnel in the carrying out of the Client Services.

9.1.6          Any other item agreed between the parties in writing.

10           Market Research

The basis of the charges for any market research carried out by ARMSTRONG or on its behalf will be agreed with the Client in writing in advance in respect of any projects that are agreed to be necessary to provide data on which to base any marketing, promotional or communications strategies.

11           Other Services

The terms of remuneration set out above do not cover services not included in the Services agreed in writing between the parties from time to time, or any other additional services. If such services are required a separate remuneration arrangement shall be negotiated.

12           Fluctuations in Currency Values

The cost to ARMSTRONG relating to the Content may be more or less than the cost anticipated at the date when ARMSTRONG ordered the relevant materials or services, (or obtained the Client’s approval for such costs) as a result of fluctuations in the rate of currency exchange. If so, ARMSTRONG shall charge the Client at the rate of currency exchange in operation on the date ARMSTRONG pays for the relevant media, materials or services, which shall be deemed to be the closing mid-point rate in London for that day as subsequently quoted in the next published edition of The Financial Times.

13           Value Added Tax

VAT shall be included and itemised separately on Agency invoices, where appropriate, at the rate prevailing from time to time.

14           Evaluation

The parties shall conduct a full two-way evaluation and review of their relationship every calendar year end. Any resulting changes agreed to the Services, the remuneration or any other aspect of the Engagement shall be agreed in writing, failing which the arrangements in place at the time of the evaluation, for instance as to Agency remuneration, shall continue to apply.

15           Terms of Payment

15.1        In this clause, payment of an invoice within a specified number of days means payment within that number of days after the date of the invoice in question.

15.2        ARMSTRONG shall invoice the Client in respect of the provision of the Services, any associated deliverables and all related costs or disbursements including fees as specified in the Order or as agreed between the parties from time to time and the Client shall pay that invoice within 30 (thirty) days save for any items or services which the parties have agreed shall require payment in advance, or at any other payment date specified in the Order.

15.3        ARMSTRONG reserves the right to charge interest on all invoices presented to the Client which are not paid by the relevant due date at the annual rate of 4% above the base rate from time to time of National Westminster Bank plc.  Such interest shall accrue on a daily basis from the date on which payment became overdue up to the date on which ARMSTRONG receives the full outstanding amount together with all accrued interest.

15.4        Where a surcharge is levied by a supplier of services, a platform or other supplier against ARMSTRONG due to late payment and this results from late payment by the Where a surcharge is levied by a supplier of services, a platform or other supplier against ARMSTRONG due to late payment and this results from late payment by the Client, the Client shall immediately reimburse to ARMSTRONG the amount of such surcharge, together with any accrued interest charged by ARMSTRONG in respect of the overdue amount.

15.5        Client, the Client shall immediately reimburse to ARMSTRONG the amount of such surcharge, together with any accrued interest charged by ARMSTRONG in respect of the overdue amount.

15.6        In the event of ARMSTRONG’s credit insurers revising or withdrawing cover for the Client, ARMSTRONG reserves the right to revise its terms of payment and if necessary seek suitable guarantees from the Client. If it is not possible to reach agreement on suitable revised terms ARMSTRONG shall have the right of termination set out in Clause 26.

15.7        Each party shall pay all monies which are payable by it to the other without any right of set off, abatement or withholding in respect of monies which are due to it or alleged to be due to it from the other party.

15.8        The Client shall make all payments to ARMSTRONG in full and without any right of set off, counterclaim or delay.

16           Platforms and Suppliers: Business Terms and Selection

16.1        Unless otherwise stated in these terms and conditions, ARMSTRONG’s contracts with platforms and suppliers in respect of the Services shall be made in accordance with standard or individual conditions and contracts. The rights and liabilities as between the Client and ARMSTRONG shall correspond to those between ARMSTRONG and the various platforms and other suppliers under such conditions, including in particular any rights of amendment, omission and cancellation.

16.2        ARMSTRONG shall use reasonable skill and care in the selection and appointment of platforms and suppliers and the agreement of the terms and conditions of such appointment.

17           Copyright and other Rights

17.1        All Rights in the Content and any product of the Services (including, without limitation, copyright, design, trade mark and database rights) arising in connection with the operation of these terms and conditions shall be the property of ARMSTRONG, and ARMSTRONG hereby grants the Client a non-exclusive licence of such Rights for the purpose of realising the benefit of the Services provided by ARMSTRONG and the campaign to which it relates. Should the Client wish to obtain an assignment of any Rights in the Content or the products of the Services, full and final payment in respect of all invoices will be required with ARMSTRONG.

17.2        ARMSTRONG are not responsible for running checks, registering, or liaising with patent attorneys in relation to any work (e.g. registration of a trademark) that is presented and approved by the Client. ARMSTRONG may endeavour to do some initial desktop research, but this is not a legal check and we would recommend clients engage with a patent attorney or similar expert in this field. ARMSTRONG excludes all liability in respect thereof.

18           Custody of Material

18.1        ARMSTRONG shall keep in its care any materials entrusted to ARMSTRONG by the Client (the “Property”). ARMSTRONG shall mark or otherwise identify the Property as being the property of the Client.

18.2        ARMSTRONG shall be entitled to destroy or delete Property without the Client’s prior written consent, after a period of (12) twelve months from the date of termination of the Engagement.

19           Insurance

Without prejudice to its obligations under these terms and conditions, ARMSTRONG shall effect and maintain with reputable insurers such policy or policies of insurance as may be necessary to cover ARMSTRONG’s obligations and liabilities under these terms and conditions.

20           Confidential Information

20.1        “Confidential Information” means: all information, whether technical or commercial (including all specifications, drawings and designs, disclosed in writing, on disc, orally or by inspection of documents or pursuant to discussions between the parties), where the information is:

(a)        identified as confidential at the time of disclosure; or

(b)        ought reasonably to be considered confidential given the nature of the information or the circumstances of disclosure.

20.2        Each party shall protect the Confidential Information of the other party against unauthorised disclosure by using the same degree of care as it takes to preserve and safeguard its own confidential information of a similar nature, being at least a reasonable degree of care.

20.3        Confidential Information may be disclosed by the receiving party to its employees, affiliates and professional advisers, provided that the recipient is bound in writing to maintain the confidentiality of the Confidential Information received.

20.4        The obligations set out in this clause 20 shall not apply to Confidential Information which the receiving party can demonstrate:

(a)        is or has become publicly known other than through breach of this clause 20; or

(b)        was in possession of the receiving party prior to disclosure by the other party; or

(c)        was received by the receiving party from an independent third party who has full right of disclosure; or

(d)        was independently developed by the receiving party; or

(e)        was required to be disclosed by a governmental authority, stock exchange or regulatory body, provided that the party subject to such requirement to disclose gives the other party prompt written notice of the requirement.

20.5        The obligations of confidentiality in this clause 20 shall not be affected by the expiry or termination of these terms and conditions.

20.6        The Client acknowledges and agrees that any identifiable and original idea or concept presented by ARMSTRONG in relation to any Content invented or developed by ARMSTRONG shall be acknowledged as being available only for such promotion or campaign and shall not be used for any other purposes whatsoever without ARMSTRONG’s express prior written consent. Even where no promotion or campaign is agreed, the ideas and concepts presented to the Client shall remain strictly confidential and shall not be used in any way, including communication to any third party, without ARMSTRONG’s express prior written consent.

20.7        The Client acknowledges that nothing in these terms and conditions shall affect ARMSTRONG’s right to use as it sees fit any general marketing, media or content intelligence gained by ARMSTRONG in the course of its appointment.

20.8        When ARMSTRONG’s employees work remotely as part of our hybrid working policy, they use their office-based computers and access files on the Armstrong server using company licenced remote access software. Occasionally an employee may need to download files locally to their private computers through such remote access software to be able to work efficiently and/or effectively on larger files, before uploading the files back to the Armstrong sever when complete.

21           Warranties and Indemnities

21.1        If there is an error in Content or the Services as published or publication is delayed or does not occur as planned, ARMSTRONG shall not be liable unless this is caused by its default or neglect.

21.2        Should  ARMSTRONG or its employees sustain any loss or liability, costs (including legal costs) or damages as a result of the Client’s breach of these terms and conditions, the Client shall fully indemnify ARMSTRONG in respect thereof.

21.3        The Client warrants that to the best of its knowledge information and belief all information supplied to ARMSTRONG pursuant to the terms of these terms and conditions before and during the Term shall be legal, accurate and not in any way contrary to any applicable law or other regulation.

21.4        ARMSTRONG warrants that to the best of ARMSTRONG’s knowledge and belief, the Content does not infringe any third party rights or is in any other way contrary to law.

21.5        The Client accepts full legal responsibility in respect of any Content approved by it for publication and shall indemnify ARMSTRONG in respect of any loss or liability, costs (including legal costs) or damages incurred as a result of any use of the Content by the Client for advertising or marketing purposes.

21.6        The Client represents and warrants to ARMSTRONG that any information supplied to ARMSTRONG for inclusion in Content or use in the provision of the Services:

(a)        is original to the Client or that the Client has secured the rights to provide and use such information;

(b)        does not contain any content that is unlawful, threatening, harassing, profane, tortious, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy or publicity, or

(c)        does not contain a virus or other harmful component.

21.7        The Client confirms that it is expressly understood and agreed that in planning any marketing activity (regardless of medium), ARMSTRONG shall use its reasonable endeavours to ensure the accuracy of all estimated and target figures relating to:

21.7.1       the number, proportion or type of people likely to be exposed to the Content;

21.7.2       the number of exposures each person is likely to receive; and

21.7.3       the cost of achieving these exposures.

Since these are matters which are ultimately beyond ARMSTRONG’s control, no warranties can be given by ARMSTRONG as to the accuracy of such estimates/targets or as to the figures actually occurring and no liability shall attach to ARMSTRONG in respect of any losses suffered by the Client or by any third party by reason of the Client’s reliance on such estimates/targets.

21.9      Both parties represent and warrant that:

(a)        it has the right, power and authority to enter into the Engagement and to perform all of its obligations hereunder;

(b)        the performance of such obligations shall not conflict with or result in a breach of any agreement to which they are a party or is otherwise bound;

(c)        its performance under the Engageent shall comply with all applicable laws, rules and regulations.

22           Limitation of Liability

22.1        Nothing in these terms and conditions shall operate to exclude or limit ARMSTRONG’s liability for

(a)        death or personal injury caused by its negligence; or

(b)        any breach of the terms implied by section 2 of the Supply of Goods and

Services Act 1982; or

(c)        fraud; or

(d)        any other liability which cannot be excluded or limited under applicable law.

22.2        ARMSTRONG shall not be liable to the Client whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any damage to software, damage to or loss of data, loss of profit, anticipated profits, revenues, anticipated savings, goodwill or business opportunity, or for any indirect or consequential loss or damage arising under or in connection with the Engagement.

22.3        Subject to clause 25.1, ARMSTRONG’s aggregate liability in respect of claims based on events arising out of or in connection with the Engagement or any Order, whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed the charges or Fees payable by the Client to ARMSTRONG under the Engagement in relation to the relevant and most recent Order.

22.4        These terms and conditions state the full extent of ARMSTRONG’s obligations and liabilities in respect of the Content and the performance of the Services.  The parties agree that any condition, warranty representation or other term concerning the Content and/or the performance of the Services which might otherwise be implied into or incorporated in these terms and conditions, whether by statute, common law or otherwise, is excluded to the maximum extent permitted by law.

23           Termination

23.1        Either party may terminate the Engagement forthwith by notice in writing to the other if:

23.1.1       the other party is in material breach of any of the terms of the Engagement and, in the case of a breach capable of remedy, fails to remedy such breach within 30 days of receipt of written notice giving full particulars of the breach and of the steps required to remedy it (for the avoidance of doubt, any failure on the part of the Client to pay any invoice within payment terms may be treated by ARMSTRONG as a material breach of the Engagement); or

23.1.2       passes a resolution for winding up (otherwise than for the purposes of a solvent amalgamation or reconstruction) or a court makes an order to that effect; or

23.1.3       becomes or is declared insolvent or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or

23.1.4       has a liquidator, receiver, administrator, administrative receiver, manager, trustee or similar officer appointed over any of its assets; or

23.1.5       ceases, or threatens to cease, to carry on business;

23.1.6       the other party is brought into material disrepute;

23.1.7       the other party is convicted of a criminal offence.

23.2        The parties’ rights, duties and responsibilities shall continue in full force during the agreed period of notice and whether or not there is a period of notice, the Client shall pay all sums due in respect of work done and expenditure committed by ARMSTRONG until the end of the Term.

23.3        Upon the termination of these terms and conditions and payment by the Client of all items properly chargeable to the Client hereunder, ARMSTRONG shall give the Client all reasonable co-operation in transferring, subject to the approval of third parties where required, all reservations, contracts and arrangements with media or others for space, time or materials yet to be used.

24           Survival of Obligations on Termination

The following clauses shall survive the end of the Term:

Clause 17         Copyright and other Rights

Clause 18         Custody of material

Clause 20         Confidential information

Clause 21         Warranties and indemnities

Clause 22         Limitation of liability

Clause 29         Non-solicitation

Clause 34         Notices

Clause 36         Governing Law & Jurisdiction

Clause 37         Dispute resolution

25           Advertising Standards and Levies

25.1        Both parties shall comply with all applicable laws and Advertising Regulations issued, made or given by any Advertising Regulator.

25.2        The parties shall co-operate with each other in ensuring that suitable objective factual product and other information is available as required to satisfy the requirements of any applicable law or Advertising Regulation.

25.3        The Client shall inform ARMSTRONG without delay if the Client considers that any Content submitted to the Client by ARMSTRONG for approval is false or misleading or in any way contrary to law or to any applicable Advertising Regulation.

26           Data Protection

26.1        ARMSTRONG warrants that, to the extent it processes any Personal Data on behalf of the Client:

(a)           it shall act only on instructions from the Client;

(b)           it shall comply with all relevant data protection legislation; and

(c)        it has in place appropriate technical and organisational security measures against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data.

26.2        In this clause 26, Personal Data has the meaning given in the Data Protection Act 2018.

27           Variation and Waiver

27.1        A variation of these terms and conditions shall be in writing and signed by or on behalf of both parties to these terms and conditions.

27.2        A waiver of any right under these terms and conditions is only effective if it is in writing, and it applies only to the party to whom the waiver is addressed and the circumstances for which it is given. No waiver shall be implied by taking or failing to take any other action.

27.3        Unless specifically provided otherwise, rights arising under these terms and conditions are cumulative and do not exclude rights provided by law.

28           Force Majeure

28.1      The definition in this clause applies in these terms and conditions.

“Force Majeure Event”: any event arising which is beyond the reasonable control of the affected party (including any industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, civil riot or war, epidemic or pandemic or similar).

28.2      A party who becomes aware of a Force Majeure Event which gives rise to, or which is likely to give rise to, any failure or delay in performing its obligations under these terms and conditions shall forthwith notify the other and shall inform the other of the period for which it is estimated that such failure or delay shall continue. The affected party shall take reasonable steps to mitigate the effect of the Force Majeure Event.

29           Non-solicitation

The parties agree that neither of them shall either on their own account or in partnership or association with any person, firm, company or organisation or otherwise and whether directly or indirectly during or for a period of (12) twelve months from the end of the Term solicit or entice away or attempt to solicit or entice away (or authorise the taking of any such action by any other person) any employee or consultant of the other party who has worked on or in relation to the Content or the Services at any time during the last (12) twelve months of the Term.

30           Severance

If any provision (or part of a provision) of these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, it shall be deemed modified to the minimum extent to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these terms and conditions.

31           Assignment

These terms and conditions is personal to the parties and neither party shall assign, transfer, charge or deal in any other manner with these terms and conditions or any of its rights under it without the prior written consent of the other party, such consent not to be unreasonably conditioned, withheld or delayed.

32           Third Party Rights

These terms and conditions is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person.

33           Entire Agreement

These terms and conditions constitutes the entire agreement between the parties regarding its subject matter and supersedes and replaces any and all prior agreements, understandings or arrangements between the parties, whether oral or in writing, with respect to the same. No representation, undertaking or promise shall be taken to have been given or be implied from anything said or written in negotiations between the parties prior to these terms and conditions except as expressly stated in these terms and conditions. Neither party shall have any remedy in respect of any untrue statement made by the other upon which that party relied in entering into these terms and conditions (unless such untrue statement was made fraudulently) and that party’s only remedies shall be for breach of contract as provided in these terms and conditions.

34         Notices

34.1      A notice given under these terms and conditions:

(a)        shall be in writing in the English language (or be accompanied by a properly prepared translation into English);

(b)        shall be sent for the attention of the person, and to the address, fax number or e-mail address given in this clause 34 (or such other person, address, fax number or e-mail address as the receiving party may have notified to the other, such notice to take effect five days from the notice being received); and

(c)        shall be:

(i)         delivered personally; or

(ii)        sent by fax or e-mail; or

(iii)          sent by pre-paid first-class post, recorded delivery or registered post; or

(iv)          (if the notice is to be served or posted outside the country from which it is sent) sent by registered airmail.

34.2      A notice is deemed to have been received:

(a)        if delivered personally, at the time of delivery; or

(b)        in the case of fax or e-mail, at the time of transmission, provided a confirmatory copy is sent by first-class pre-paid post or by personal delivery before the end of the next Business Day; or

(c)        in the case of pre-paid first class post, recorded delivery or registered post, 48 hours from the date of posting; or

(d)        in the case of registered airmail, five days from the date of posting; or

(e)        if deemed receipt under the previous paragraphs of this clause 34.2 is not within business hours (meaning 9.00 am to 5.30 pm Monday to Friday on a day that is not a public holiday in the place of receipt), when business next starts in the place of receipt.

34.3      To prove service, it is sufficient to prove that the notice was transmitted by fax to the fax number or e-mail address of the relevant party or, in the case of post, that the envelope containing the notice was properly addressed and posted.

35         Publicity

All media releases, public announcements and public disclosures by either party relating to these terms and conditions or its subject matter, including promotional or marketing material, shall be co-ordinated with the other party and approved jointly by the parties prior to release save for ARMSTRONG listing and naming the Client as a user of their Services.

36           Governing Law and Jurisdiction 

36.1      These terms and conditions and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England.

36.2      The parties irrevocably agree that the courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).

37         Dispute Resolution

37.1      If any claim or dispute arises under or in connection with these terms and conditions, the parties shall attempt to settle such claim or dispute by negotiation.

37.2      If the parties have not settled any claim or dispute by negotiation within (30) thirty days from the initiation of the negotiation, the dispute shall be referred to and finally resolved by the Courts in accordance with this clause 37.

Note:  Completion of a 15 Fifteen Page Terms and Conditions Document – 01 to 37.2.